Health Benefit Exchange Training

Attention: Effective July 1, 2016 this site will no longer be available and all materials will be transferred over to the site under the Agents and kynectors tab. Additional program and training information will be provided on the site as it becomes available.

Welcome Trainees

2015 Kentucky Health Cooperative policyholders with questions about their previous 2015 coverage can contact the KY Health Cooperative or the Kentucky Department of Insurance (DOI) at 800-595-6053. The DOI will be working with the Kentucky Health Cooperative to assure that services are delivered and 2015 policies are honored. Questions about open enrollment or special enrollment regarding other kynect participating issuers should be directed to kynect at 855-459-6328.

KOHBHIEWelcome to KOHBIE-TRIS, the Kentucky Office of Health Benefit and Information Exchange (KOHBIE)'s Learning Management System. KOHBIE-TRIS makes it easy to manage your training requirements for kynect, Kentucky's Healthcare Connection. From notification through completion of training requirements, KOHBIE-TRIS allows you to be aware of, register for, and complete required, supplemental, and recertification training offerings.

If this is your first time taking kynect training, you need to submit this online form. Once this information has been processed, you will receive an email notification to create your account. It is highly recommended that you add to your email contacts to ensure receipt of email notifications.

If you have not completed your new account registration, please click here to access the KOHBIE-TRIS Training Registration system or online KOHBIE Trainings. Once you have created your account, you may click the links at the top of the page to navigate our system. NOTE: YOU MUST HAVE FIRST RECEIVED AN EMAIL INVITATION FROM KOHBIE-TRIS IN ORDER TO COMPLETE THIS ACCOUNT REGISTRATION PROCESS.

It's easy to use KOHBIE-TRIS. If you took your required training for kynect for the 2015/2016 Open Enrollment period, you already have an account. Just click on the Web-Based Training Courses above and log in.

kynect Training Requirements

KOHBHIEkynect 2015/2016 Open Enrollment certification and recertification training is available now and is required to be able to continue your participation as a kynect registered insurance agent or kynector. The trainings are administered the same way as previous years through KOHBIE's training vendor (EKU Training Resource Center) and their online training system (KOHBIE-TRIS) through an online web-based format. All assister types are required to complete the 2016 kynect recertification training no later than November 1, 2015. When looking at your training record, please be sure to look for the GREEN checkmark to determine that you have completed that course. If you have NOT completed the course, you will see a RED arrow.

kynect recertification training for all assister types is a federal annual requirement. In order to obtain and maintain your kynect participation and comply with federal requirements, you must complete ALL of the supplemental trainings that were available in April 2015 as well as the kynect 2016 web-based training. There is no exam for the kynect recertification training. Please be sure to check your emails regularly for announcements regarding training material and resource updates in accordance with new federal guidelines, system updates or changes, and policy or process revisions. Email notifications will be sent whenever these updates are available.

If any NEW assisters (insurance agents or kynectors) wish to participate with kynect, they will be required to complete the initial set of kynect web-based training modules, complete ALL kynect Self-Service Portal Supplemental training modules, the 2015/2016 recertification web-based training modules, and complete and pass the exam with a minimum score of 80%.

kynect Training Materials

KOHBHIEThe Kentucky Office of Health Benefit and Information Exchange’s Open Enrollment 2015/2016 kynect training materials provide you with a robust set of materials to support you while working in the field. Below are some highlights to the changes made to the training materials available to you.

UPDATED kynect Training Manual: This manual contains detailed descriptions of kynect policies, Kentucky’s healthcare coverage options, insurance agent and kynectors’ responsibilities and an overview of the system functionality. New insurance agents and kynectors should read the training manual for an understanding of kynect and their role within Kentucky’s Health Benefit and Information Exchange. Experienced insurance agents and kynectors should review the manual for updated information. All should use the manual throughout the year as a point of reference to better serve your clients.

UPDATED Quick Reference Guides (QRGs): QRGs provide a detailed explanation of “hot topics” and complicated subject matter for insurance agents and kynectors working in kynect.

UPDATED Job Aids: Job aids are step-by-step instructions on completing common processes in kynect.

UPDATED Quick Start Guide (QSG): To support new insurance agents and kynectors in getting started using kynect from day one. This QSG covers the initial steps to support an individual in kynect including setting up an account, helping individuals create accounts, starting an application on kynect, and using the insurance agent /kynector dashboard.

* Webinars on Special Topics

Thank you,

Important Updates
kynect Self-Service Portal and benefind: System and Policy Integration Webinar
benefind and kynect Navigational Quick Reference Guide--Updated April 2016
benefind FAQ - 04/07/16
2016 QHP and Medicaid Updated FPL 03/28/16
kynect Medicaid Eligibility Limits in Effect until Open Enrollment Begins in November 2016 03/28/16
benefind Quick Tutorial - 02/29/16
2016 Individual QHP and SADP Maps by Corresponding County for Individual Market
2016 kynect Issuer Service Areas Listed by County – TableFormat
Overview of 2016 Plans Offered on kynect
Health Benefit Exchange Training

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Program funding is in whole or part from federal or state funds.

If you have questions send email to or call us
between the hours of 8:00 AM and 4:30 PM EST at (859) 622-8810.