Health Benefit Exchange Training

Welcome Trainees

KHBEWelcome to KHBE-TRIS, the Kentucky Office of Health Benefit Information and Exchange (KOHBIE)'s Learning Management System. KHBE-TRIS makes it easy to manage your training requirements for kynect, Kentucky's Healthcare Connection. From notification through completion of training requirements, KHBE-TRIS allows you to be aware of, register for, and complete required, supplemental, and recertification training offerings. If you have not completed your new account registration, please click here to access the KHBE Training Registration system or online KHBE Trainings. Once you have created your account, you may click the links at the top of the page to navigate our system.

It's easy to use KHBE-TRIS. If you took your required training for kynect for the 2014 Open Enrollment period, you already have an account. Just click on the Web-Based Training Courses above and log in.

If this is your first time taking kynect training, you need to submit this online form. Once this information has been processed, you will receive an email notification to create your account. It is highly recommended that you add khbetris@eku.edu to your email contacts to ensure receipt of email notifications. If you have questions or need help, please contact us -- we are ready to assist you.


kynect Training Requirements

KHBE kynect 2015 Open Enrollment certification and recertification training is now available. It will be administered the same way as before through KOHBIE's training vendor (EKU Training Resource Center) and their online training system (KHBE-TRIS). All assister types will be required to complete the kynect recertification training no later than November 1, 2014.

kynect recertification training for all assister types is required annually. In order to obtain your recertification, you must complete the supplemental training that was made available in July as well as the kynect recertification web-based training that is now available. There is no exam for the kynect recertification training. KOHBIE also updated the original training modules and materials as some of the federal guidelines have changed since the first open enrollment period. These updates are available for review as are the rest of the web-based training that was required for 2014 Open Enrollment.

If any NEW assisters wish to participate with kynect, they will be required to complete the initial set of kynect web-based training modules (approximately 15), complete the kynect Self-Service Portal Supplemental training modules (approximately 5) and complete and pass the exam with a minimum score of 80%.

kynect Training Materials

KHBEThe Kentucky Office of Health Benefit and Information Exchange’s Open Enrollment 2015 kynect training materials provide you with a robust set of materials to support you while working in the field. Below are some highlights to the changes made to the training materials available to you.

NEW kynect Training Manual: This manual contains detailed descriptions of kynect policies, Kentucky’s healthcare coverage options, insurance agent and kynectors’ responsibilities and an overview of the system functionality. New insurance agents and kynectors should read the training manual for an understanding of kynect and their role within Kentucky’s Health Benefit and Information Exchange. Experienced insurance agents and kynectors should review the manual for updated information. All should use the manual throughout the year as a point of reference to better serve your clients.

NEW Quick Reference Guides (QRGs): QRGs provide a detailed explanation of “hot topics” and complicated subject matter for insurance agents and kynectors working in kynect.

NEW Job Aids: Job aids are step-by-step instructions on completing common processes in kynect.

NEW Quick Start Guide (QSG): To support new insurance agents and kynectors in getting started using kynect from day one. This QSG covers the initial steps to support an individual in kynect including setting up an account, helping individuals create accounts, starting an application on kynect, and using the insurance agent /kynector dashboard.

Thank you,
KHBE-TRIS

Health Benefit Exchange Training

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Program funding is in whole or part from federal or state funds.

If you have questions send email to khbetris@eku.edu or call us
between the hours of 8:00 AM and 4:30 PM EST at (859) 622-8810.